Closed-Captioning

As part of our commitment to accessibility, we have made significant investments to support closed-captioning. We recognize the importance of closed-captioning for many of our viewers, including those who are deaf or hard of hearing, as well as those who are learning English as a second language.

During the first half of 2022, Foxboro Cable Access (FCA) purchased a new automated playback system that helps schedule and control programming on the local channels. Among its many features is the ability to encode video programming, including live events, with closed-captioning data that can be decoded and displayed by consumer televisions.

By providing closed-captioning, we are ensuring that our programming is accessible to a wider audience and promoting inclusivity and diversity in our community.

We work closely with experts and our vendor partners in the field to ensure that our closed-captioning meets high standards of accuracy and reliability. Our staff maintains a custom word bank library, improving the automated system’s ability to recognize local names and words used in our programming.

We are proud to say that today, we are able to provide closed-captioning for an increasing amount of our programming.

How to View Closed-Captioning

Our closed-captioning system uses indudstry standard protocols and can be viewed the same way you would on other broadcast stations.

Here are some simple instructions on how to activate and view closed-captioning on a consumer television.

  • Turn on your television and navigate to the menu or settings option using your remote control.
  • Look for the “Closed Captioning” or “Subtitle” option in the menu and select it.
  • Turn on the closed captioning feature by selecting “On” or “Enable” and press “OK” or “Enter” on your remote.
  • Choose the captioning style or font that you prefer, if the option is available.
  • Save your settings and exit the menu.
  • Once you’ve enabled the closed captioning feature, the captions should appear on your screen when available.
  • To turn off closed captioning, simply follow the same steps and select “Off” or “Disable”.

Note: The exact steps may vary depending on your television’s make and model. If you’re having trouble finding the closed captioning option, consult your television’s user manual or contact the manufacturer for assistance.

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