Funded through the Executive Office of Elder Affairs and HESSCO, the Ombudsman Program is designed to provide advocates for quality care in nursing and rest homes. Ombudsmen work to protect residents’ rights, advocate for positive changes to the long-term care system, and serve as a voice for nursing and rest home residents. The Ombudsman Program operates state-wide, but HESSCO volunteers serve in facilities in South Norfolk County: Canton, Dedham, Foxboro, Medfield, Millis, Norfolk, Norwood, Plainville, Sharon, Walpole, Westwood and Wrentham.
“Volunteering an Ombudsman is a rewarding experience,” according to Margery Eramo Young, Program Director at HESSCO Elder Services. “The position requires about 3 hours perweek, but the impact you can make as an advocate for individuals living in nursing homes is immeasurable.” Ombudsmen volunteers attend a three-day training program. HESSCO plans to host a training in early Spring. Following training, volunteers receive continuous guidance and mentorship and reimbursement for mileage expenses.
If interested in becoming a volunteer Nursing Home Ombudsman or other HESSCO opportunities, contact Debbie Fradkin, HESSCO Community Relations Manager at 781-784-4944.